Frequently asked questions

Why buy from RuedasCustom?

Custom wheels from RuedasCustom has many advantages as it allows you to optimise your bike by adding one of the most important components (the wheels) completely customised according to your needs.

Adapt the wheels to what you are looking for (rigidity, lightness, resistance, reliability...etc) by choosing each and every one of the components that make it up.

What is the method of payment?

You can pay for your RuedasCustom by bank transfer or credit card.

How long does it take for my RuedasCustom wheels to arrive?

The estimated delivery time is normally 3-7 days, depending, of course, on the workload we have at the time of the order. Please note that we assemble the wheels with the best techniques and care in order to achieve the longest durability.

What is the warranty on wheels from RuedasCustom?

We offer a 2-year warranty from the date of purchase for manufacturing defects in any of the components, provided that they are properly maintained and handled correctly. You can consult the detailed warranty conditions in the "Warranty conditions" section.